1. Introduction

These terms and conditions of use apply to the Road Accident Fund (“RAF”) Digital Portal. By using the digital portal, you agree to these terms and conditions. If you do not agree, do not use the RAF Digital Portal.

The RAF reserves the right to modify these terms and conditions at any time, and it is your responsibility to periodically check the digital portal for changes. As long as you comply with these terms, the RAF grants you the right to use the portal.

2. Intellectual Property Rights

All content available on the RAF Digital Portal is owned by the RAF and protected by intellectual property laws. Users may not:

  • Reverse engineer, decompile, disassemble, or attempt to discover source code.
  • Copy, reproduce, distribute, sell, publish, or exploit portal content without authorization.
3. Conditions of Use
  • You are responsible for maintaining the confidentiality of your username and password.
  • You agree not to share your portal access with third parties.
  • You must provide accurate, current, and complete registration information.
  • The RAF reserves the right to terminate accounts with inaccurate or incomplete information.
  • You may not attempt unauthorized access to any part of the portal.
  • You may not breach portal security or authentication measures.
  • You may not use the portal for unlawful or prohibited purposes.
4. Disclaimers
  • The RAF strives to provide a secure and reliable portal, but services may occasionally be unavailable.
  • Users remain responsible for their obligations even during service downtime.
  • The RAF will not be liable for indirect, incidental, consequential, exemplary, or punitive damages.
  • Your sole remedy for dissatisfaction with the portal is to stop using it.
5. Information Privacy

The RAF understands that information provided by users includes personal information. The RAF’s Privacy and Processing Notice available at www.raf.co.za applies to the use of this portal.

6. Termination

This agreement remains effective until terminated in accordance with these terms. The RAF may suspend, block, or terminate your access to the digital portal without prior notice if it believes you have violated these terms and conditions.